Privacy Policy

1. Information We Collect

When you visit our website or submit a request for quotation (RFQ), we may collect information you voluntarily provide, including:

• Full name and company name
• Business email address and phone number
• Delivery ZIP code or delivery location
• Pallet specifications, quantities, and purchasing requirements
• Additional information submitted through our contact or quotation forms

Our website and hosting providers may also process technical information, such as IP addresses, browser information, and website usage data.

2. How We Use Your Information

We use the information collected to:

• Respond to inquiries and quotation requests
• Prepare pricing proposals and product recommendations
• Coordinate orders, deliveries, and fulfillment
• Communicate regarding products, services, and existing business relationships
• Maintain business records and improve our services
• Protect our website and prevent fraudulent or unauthorized activity

3. Information Sharing

We may share relevant business and order information with pallet recyclers, manufacturers, transportation providers, and other supply partners when necessary to prepare quotations or coordinate fulfillment.

We may also use third-party service providers for website hosting, data storage, and business communications.

We do not sell personal information to third parties.

4. Data Storage and Security

Information submitted through our website is stored using third-party hosting and database services.

We take reasonable steps to protect submitted information against unauthorized access, disclosure, or misuse. However, no internet-based system can guarantee absolute security.

5. Data Retention

We retain submitted information for as long as reasonably necessary to respond to inquiries, maintain business records, fulfill orders, and comply with applicable legal obligations.

6. Cookies and Website Technology

Our website may use cookies or similar technologies necessary for website functionality, security, and performance.

If additional analytics or marketing technologies are implemented, this policy will be updated as appropriate.

7. Your Privacy Choices

You may contact us to request access to, correction of, or deletion of personal information you have submitted, subject to applicable laws and legitimate business recordkeeping requirements.

8. Third-Party Services

Our website may use third-party technology providers, including Lovable and its associated hosting and database infrastructure, to operate the website and process quotation requests.

These providers may process information on our behalf in accordance with their applicable terms and privacy practices.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our services, website functionality, or legal requirements.

Updates will be posted on this page with a revised effective date.

10. Contact Us

For questions regarding this Privacy Policy or how your information is handled, please contact:

EOTW Pallet Supply
Operated by EOTW Sourcing & Supply
Lansdale, Pennsylvania
Email: sales@eotwsourcing.com